The availability of downloadable books and media is a service that recently more and more customers are inquiring about. I am looking forward to expanding my knowledge in delivering this service, as it used to come up so infrequently that it was challenging to remember all of the aspects of the service. In reading other staff members' comments it was useful to keep in mind the reference applications of this service, and that it could be helpful in providing customers with useful tools such as language learning titles, that might not be on the shelf at any particular time.
As I completed this exercise I was pleased by the eclectic (if not very thorough) collection of popular music available for download. Personally, I do not like listening to audiobooks and tend to be a pretty eclectic reader, preferring funky biographies and odd nonfiction. However, were I so inclined to download, I did see some favorite biography titles listed in the Biography section.
We have many customers who are happily addicted to audiobooks and it does seem like this is an area of service that will only continue to grow and expand.
But I still prefer to hold my books in my hands, and have music to my ears. :)
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